Seller's Privacy Policy for Personal Data and User Privacy
The Seller is obligated to protect the confidentiality of personal data and the privacy of users of the online shop. The Seller will use the collected personal information solely to provide the services it offers. The Seller respects the confidentiality of personal data and the privacy of online shop users and will take the necessary steps to protect it from any violations or misuse. Personal data of users is one of the areas to which the Seller pays extraordinary care and attention, knowing the sensitive nature of this area.
Use of Personal Data
In order to provide the services offered, the Seller collects, manages, processes, and stores the following personal information:
- First and last name
- Delivery address
- Company name or legal entity name (if the user is a legal entity)
- Tax number of the legal entity (if the user is a legal entity)
- Email address (username)
- Phone number
- Country of residence
- Other information voluntarily provided by the user in the online store forms
- Additional information that the user later voluntarily adds to their profile.
The Seller is not responsible for the accuracy, completeness, and timeliness of the information entered by the user.
Cookies and IP Addresses
At the start of each visit to the online shop, the Seller assigns a cookie to each user for identification, to monitor the shopping cart, and ensure traceability. Cookies are stored only in the server's memory for the duration of the visit and are deleted after one hour of inactivity. The Seller may also store some permanent cookies on the user's computer or device, such as an encrypted user ID to identify the user on their next visit to the online shop, or product review cookies, which help the user keep track of which items they have already reviewed. The Seller may also use external cookies from Google Analytics to analyze website visits. The Seller may use this data in an anonymous, aggregated form for statistical analysis purposes. For online security purposes, the Seller also collects IP addresses from which users access the online shop.
Confidentiality of Personal Data and User Privacy
In accordance with data protection regulations, the Seller is required to protect the personal data of users of its online store. The Seller will never provide personal or other user information to third parties or grant third parties access to personal or other user data without the explicit consent of the user, unless requested by national authorities, required by law, or if it is believed in good faith that such action is necessary for court proceedings or other government procedures or for the protection and exercise of the legitimate interests of the Seller.
All personal and other information provided by the user during registration in the online store, as well as when ordering and purchasing products, including the contents of orders, will be protected in accordance with data protection regulations. The Seller will contact the Buyer by remote communication only if the Buyer has not explicitly objected. Promotional emails will include ingredients that will be clearly and unambiguously identified as advertisements. The sender will be clearly indicated, actions, special discounts, and other marketing techniques will be clearly marked, with clear terms for participation, and it will be clearly stated how to unsubscribe from receiving promotional messages. The Buyer's preference to opt-out of promotional messages will be explicitly respected by the Seller. The Seller may use data in an anonymous, aggregated form for statistical analysis purposes. The confidentiality of personal and other user information will not be violated in any way.
The Seller will retain users' personal information only for as long as necessary to fulfill the purpose for which the data was collected and managed.
For delivery purposes, the Seller will only provide the necessary information required for the delivery of the products purchased in the online store (information about the recipient and the delivery address). The Seller will contact the user via email if needed for the execution of the purchase in the online store and only via the contact phone number if there is an issue during the registration or purchase process in the online store.
Implementation of the Privacy Policy
In accordance with the Data Protection Act, the Seller protects personal data in accordance with the Data Protection Rules.
All full-time or part-time employees of the Seller who have access to personal and other user information are familiar with the provisions of the Data Protection Rules and the obligation to protect personal and other data. They are required to adhere to these provisions regarding the protection of the confidentiality of personal data and the privacy of users of the online store. The duty to protect personal and other data remains in effect even after the relationship with the Seller has ended.
Registered users may stop using the online store at any time and may withdraw their registration. To do so, they must notify the Seller of the cancellation of their registration in writing. Before submitting a cancellation statement, the user must settle any outstanding obligations arising from purchases made in the online store. Even in the case of cancellation of registration, the Seller will protect the confidentiality of personal data and the privacy of the users of the online store in accordance with this Privacy Policy.